Important Information
Terms and Conditions
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Eve Leoni Smith retains all rights to all artwork, including original paintings and commissioned work.
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The buyer may not reproduce any artworks without prior permission from the artist, Eve Leoni Smith.
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Artwork my not be resold or reproduced for profit in any way, without permission from the artist, Eve Leoni Smith.
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Buyers or collectors have the right to display artwork in their own home or business.
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Eve Leoni Smith retains the right to reproduce any artworks unless the customer has purchased full rights to the piece (this is in addition to buying the piece on its own).
Frequently Asked Questions
What is the turnaround time to receive a commissioned painting?
I currently open my commission books every three months, so that turnaround times can be as quick as possible. I update this on my social media, so don't forget to follow me @eveleoniart to stay in the loop! During the booking process, we will discuss deadlines and I will do my best to adhere to your needs.
What is your returns policy?
My goal is for you to be really happy with your purchase; every order is handled with extreme care. I currently hold a no returns policy unless work is damaged during delivery, or you have received the wrong item, in which case I would require photographic evidence. I do my best to ensure that the photos online represent the true colours and details of my work. Please take the time to read descriptions carefully and check on multiple screens if concerned about colour variations. If you would like to see work in real life, I do stock at The Original Emporium, 53 Cambridge Street, Cleethorpes. Otherwise I'd be more than happy to arrange a meeting to browse through original works.
Can I have prints of my commissioned paintings?
Yes! If you would be interested in prints, please let me know when ordering your commissioned painting. I can provide these at an additional cost. Please note my terms and conditions above with regards to reproducing work.
Do you provide a framing service?
Sort of. I don't have the skills or materials to frame works professionally, but I can provide pre-made frames upon request for local collection.
How do I care for my painting?
Typically, it is known that watercolour paintings can fade over time, especially if placed in direct sunlight. I finalise all of my paintings with a protective wax which significantly reduces ageing and protects it from dust and sunlight damage. I'd advise framing the painting as soon as possible, as the glass will protect it even further. Other than that, all you have to do is display it in your home!